Health Information Management
Precise medical coding and clinical documentation that protects revenue and ensures compliance.
- ICD-10-CM/PCS and CPT medical coding across all specialties
- Clinical Documentation Improvement (CDI) programmes
- Medical records management and digitisation
- HIPAA-compliant audit and quality assurance
- Coding accuracy guarantee of 99.5%+
Revenue Cycle Management
End-to-end RCM that maximises collections and minimises denials for healthcare providers.
- Eligibility & benefits verification
- Claims submission and follow-up
- Denial management and appeals
- Payment posting and reconciliation
- Patient billing and statement processing
Chronic Care Management
Supporting providers with structured chronic care coordination for better patient outcomes.
- Monthly care plan coordination calls
- Medication and care plan reconciliation
- CCM/RPM billing code documentation
- Patient engagement and adherence tracking
Collections Services
Compliant, empathetic debt recovery across healthcare, utility, and retail verticals.
- Healthcare patient balance recovery
- Utility early-stage to late-stage collections
- Retail and eCommerce account recovery
- FDCPA / FCA / OFGEM compliant processes
- Hardship plan management
IT & Software Development
Full-cycle software development from our experienced India-based engineering teams.
- .NET, Java, and PHP application development
- UI/UX design and front-end engineering
- Power BI dashboards and reporting
- Microsoft 365 administration and support
- Cloud migration (Azure, AWS)
Website Development
Custom, responsive websites built for performance, SEO, and conversion — from corporate sites to complex web applications.
- Custom-coded or CMS-based websites (WordPress, headless CMS)
- Responsive, mobile-first design
- SEO-optimised structure and page speed
- E-commerce and booking system integration
- Ongoing maintenance and support plans
App Development
Native and cross-platform mobile applications for iOS and Android, built to your business requirements.
- iOS and Android native development
- Cross-platform development (React Native, Flutter)
- API integration and backend development
- App Store and Play Store deployment support
- Post-launch maintenance and updates
Digital Marketing
Performance-focused digital marketing to help your business reach the right audience and measure real results.
- Search Engine Optimisation (SEO)
- Pay-per-click advertising (Google Ads, social media)
- Social media management and content
- Email marketing campaigns
- Analytics and performance reporting
Finance & Accounting
CA/CPA-qualified finance professionals managing your books with precision.
- Accounts Payable and Receivable
- General Ledger maintenance and reconciliation
- Financial reporting and analysis
- Sourcing and procurement support
- Month-end and year-end close
Customer Experience
Omnichannel support delivered 24/7 with complete brand alignment.
- Voice, email, live chat, and social support
- Technical support (Tier 1 & Tier 2)
- Order processing and account management
- Multilingual support capabilities
- Quality monitoring and coaching
Lead Generation
B2B and B2C lead generation campaigns that fill your sales pipeline.
- Outbound calling and appointment setting
- Email and direct outreach campaigns
- Lead qualification and CRM data entry
- Market research and list building
Technical Support
Tier 1-3 technical support for SaaS, hardware, and IT infrastructure clients.
- 24/7 helpdesk and ticket management
- Remote troubleshooting and diagnostics
- Software installation and configuration support
- Escalation management and SLA tracking